Management Arrangement

1. Standard Operating Procedures (SOP) for Main Activities

• The SOP refers to the agency’s business process map
• The SOP has been implemented
• The SOP has been evaluated

2. E-Office

• Unit performance measurement system already uses information technology
• Operationalization of HR management has used information technology
• The provision of services to the public has used information technology
• Monitoring and evaluation have been carried out on the use of information technology

3. Public Information Disclosure

• The policy on public information disclosure has been implemented
• Monitoring and evaluation of the implementation of the public information disclosure policy